Step-By-Step Guide To DocuSign And Salesforce Integration

DocuSign and Salesforce Integration

Overview Of DocuSign And Salesforce

Imagine if you can close deals while managing customer relationships with just a few clicks. That sounds incredible, right? Well, DocuSign and Salesforce integration give you the speed and efficiency to close deals faster.

Salesforce and DocuSign integration allows businesses to accelerate their contract process. The integration enables Salesforce users to automate agreement processing without leaving the Salesforce domain. The integration helps capture, track, and store signatures and other sensitive information without any security worries.

Before going to the DocuSign for Salesforce integration​ steps, let's understand the basics of Salesforce and DocuSign.

Salesforce is one of the best and most widely used CRM tools. This cloud-based business tool offers complete end-to-end solutions for managing customer relationships, sales processes, and business operations.

DocuSign is one of the top e-signature and document management platforms. You can electronically sign legally valid documents using DocuSign, streamline document processing, and eliminate physical paperwork.

Now that all the basics have been established, let's move on to the DocuSign and Salesforce Integration guide. This step-by-step guide provides clear, actionable steps for successfully combining the power of both tools and boosting your business operations.

Steps To Successful DocuSign And Salesforce Integration

DocuSign is designed to be easily integrated with other platforms and tools, including Salesforce. You do not need any coding knowledge or a developer to integrate DocuSign for Salesforce processes. The following is a step-by-step guide for easy Salesforce and DocuSign integration without any coding.

Step 1: Preparing For The Integration Process

The integration process requires a valid Salesforce account and a DocuSign subscription. You must have these prerequisites before you proceed to the DocuSign and Salesforce integration process:

  • Valid Salesforce account with appropriate permissions.
  • DocuSign subscription.
  • Access to the Salesforce AppExchange.

Once you have the prerequisites, it's time to decide the scope of integration. The scope involves what workflows (contracts or approvals) you want to automate using DocuSign.

Step 2: Installing DocuSign App From AppExchange

The next step is to proceed to Salesforce in AppExchange. Once there, search for the DocuSign eSignature app. Here are the steps you can follow to install the DocuSign app:

  • Find the "Get It Now” button on your dashboard and click it.
  • No log-in with your Salesforce credentials.
  • Carry out the steps as indicated by the installation wizard.
  • Assign all necessary user permissions.

Step 3: Connecting The DocuSign App With Salesforce Platform

Once you install the app and complete the process of setting up DocuSign, open the DocuSign app within Salesforce. Then, authenticate with your DocuSign credentials and set up the integration key for API-level communication between both platforms.

Guide to DocuSign and Salesforce Integration

Step 4: Configuring DocuSign Settings In Salesforce

Once API-level communication is set up, now follow the steps mentioned below:

  • Enable "DocuSign Admin" permissions for integration setup.
  • Map Salesforce objects (Opportunities, Contacts) to DocuSign templates.

Note: You can also customize the workflows based on your business requirements.

Step 5: Creating And Customizing Templates

Go to the DocuSign interface within Salesforce to create customized templates for frequently used documents. Here, you can build templates that align with your business processes, like contracts, agreements, and invoices. For this purpose, you can leverage merge fields to generate data from Salesforce records automatically.

Step 6: Testing The Integration

Once everything is set and in place, it's time to run a test case to see the effectiveness of the DocuSign and Salesforce Integration process. Follow the steps below to run a test case:

  • Generate a document from a Salesforce record.
  • Send it for signature using DocuSign.
  • Ensure the signed document is updated in Salesforce.

If the process is not smooth, troubleshoot common errors, such as resetting permissions or template mismatches. Troubleshooting will most likely ensure the integration runs smoothly.

Step 7: Monitoring Live Performance

Once the test run is complete and you are satisfied, roll out the integration to your team. Remember to provide the necessary training for your team and end-users to use DocuSign Salesforce integration service seamlessly.

You can also monitor the following metrics to gauge the effectiveness of the process:

  • Track the number of documents sent and signed through DocuSign.
  • How many manual errors were reduced after the integration?
  • How much time does this integrated document management system save for you?

Why Should Businesses Integrate DocuSign With Salesforce?

Integrating the two powerful platforms lets you send and receive legally binding business documents online. This virtual transfer of documents has numerous benefits, including:

No Manual Paperwork

An e-signature platform like DocuSign allows you to avoid paperwork completely and rely on legally binding electronic documents for business agreements.

Improved Workflow Efficiency

Sales teams can automate document generation within the Salesforce CRM system and send it to clients for review and electronic signature. This saves time for the sales team to focus on business deals.

Secure Record-Keeping

DocuSign provides advanced encryption for the safekeeping of documents. Moreover, users need various layers of authentication to access the records.

Losing Important Documents Is Out Of Option

All the documents are safely stored in cloud storage. This feature eliminates the risk of losing or misplacing documents. Furthermore, you can access and retrieve digital agreements, contracts, or other documents whenever needed.

Enhanced Customer Experience

Most importantly, you can provide your customers and clients with a hassle-free and transparent digital experience. With everything digital and real-time, you can easily track and monitor any updates on the document processing and guide your customers if needed.

Achieve Success With DocuSign And Salesforce Working Together

DocuSign for Salesforce is a game-changing way to send and receive business documents and deal agreements. The secure electronic signature feature, combined with Salesforce's CRM features, enables sales teams to prepare, sign, and manage contracts to cut down turnaround time and close deals faster.

Integrating DocuSign with Salesforce is relatively straightforward. The complete process of finding the app and installing it, followed by troubleshooting, is painless if you follow the steps mentioned in this guide.

In addition, you can approach a Salesforce consulting partner like Minuscule Technologies, a best Salesforce-certified partner, to get a better ROI from Salesforce integration. Minuscule Technologies is known for providing the best Salesforce consulting services, helping you optimize your resources and achieve measurable success.

Explore how Salesforce consulting services help you maximize your ROI.

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